Customer Service

Shipping & Delivery
Ordering from Appleback is easy, you can choose from three different shipping options for your order. Select Store Pick-up to pickup your order when it's ready from our Lincroft location. Or you can choose either USPS or UPS to have your order shipped directly to you.
Privacy & Security

At Appleback we seek to provide products, services, and offers of value to you. We use information from our interactions with you and other customers, to help us achieve that goal.

We also recognize and respect your privacy. Accordingly, we have procedures intended to ensure that your personal information is handled in a safe, secure, and responsible manner.

 

The Information We Collect

Whenever you shop at appleback.com we obtain from you the information we need to complete your transaction. This information may include your name, address, telephone number, and e-mail address.  If you choose to use or participate in one of our various services, promotions, programs, surveys, or clubs, we may collect additional information.  From your transactions and other interactions with us, we obtain information concerning the specific products or services you purchase or use.

 

Using the Information We Collect

 We use the information we collect for various purposes, including:

To complete your purchase transactions

To provide the services you request

To contact you about the status of your orders

To identify your product and service preferences, so that you can be informed of new or additional products, services, and promotions that might be of interest to you

To notify you of product recalls or provide other information concerning products you have purchased

To improve our merchandise selections, customer service, and overall customer shopping experience.

 

Email Communications

You will receive promotional Email communications only if you have asked to receive such material.

 

Our Use of Cookies

Appleback.com regularly uses cookies. A "cookie" is a small file stored by your web browser on you computer's hard drive. Cookies allow us to recognize who you are when you arrive at our site by associating the anonymous identification numbers in the cookie with other information you as a customer have provided us. That customer information is stored on our secured database. At no time is your personally identifiable information (name, street address, credit card number) stored within one of our cookies.

 

Cookies allow us to understand how you clicked to our site and what pages you click on during your visit to our site. Knowing who you are and how you prefer to shop allows us to improve your shopping experience and speed your checkout process.

Accepting cookies through your web browser is your personal choice. You can still shop and purchase from appleback.com even if you set your browser to disable cookies. However, if you choose not to accept cookies, we may not be able to provide you with as exceptional a shopping experience as one that is specifically tailored to your needs.

 

Aggregate Information

We collect non-personal information about how users navigate through our web site. We aggregate this statistical information in order to improve our site, and we may share this information with our affiliates or other outside companies. This aggregated information does not include individual names or personal data, so it does not identify you or any other customer.

 

 Further Information

We may change our privacy policy from time to time. When considering any change, your privacy will remain a priority. If we change our privacy policy in the future, we will let you know by posting the updated policy at this website. We encourage you to check our policy periodically.

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